About Us

Family-Owned & Operated Since 2004

Honest Repairs. Proven Quality. Arizona Proud.

Our Story

Heck’s Collision Center was founded by Craig Heck, a third-generation car enthusiast who grew up around engines, paint booths, and body shops. After gaining experience at a large collision facility during high school and studying Business Management at Yavapai College, Craig decided to follow his passion and open a shop of his own.

What started as a small operation in the corner of his father’s shop quickly grew. Friends told friends, demand increased, and before long, Craig had purchased a paint booth and expanded into a dedicated facility. In 2004, with the support of his family, Heck’s Collision Center officially opened its doors in Lakeside, Arizona—and has been serving the White Mountains community ever since.

Built on Three Core Values

From day one, Craig has focused on three principles that continue to guide every repair we perform:

1. Respect Every Customer
   We know nobody wants to visit a body shop. Accidents are stressful, and our goal is to make the process as smooth and worry-free as possible.

2. Be Honest and Transparent
   In an industry where trust matters most, we believe in upfront communication and straightforward answers—no gimmicks, no shortcuts.

3. Deliver the Highest Quality Work
   Quality isn’t just about appearance; it’s about safety and longevity. We stand behind our work 100% and treat every vehicle as if it were our own.

Gold Class-Certified Excellence

Heck’s Collision Center is proud to be among the small percentage of shops nationwide recognized as I-CAR Gold Class Certified. This distinction means our technicians receive ongoing training in the latest repair methods, materials, and vehicle technologies—ensuring every repair meets strict OEM safety and quality standards.

Our Commitment to the White Mountains Community

Over the past two decades, Heck’s Collision Center has grown alongside Lakeside and the surrounding communities. We’re proud to serve drivers across Show Low, Pinetop, and beyond with repairs that combine advanced technology with the friendly, family-owned service people expect.

Experience the Heck’s Difference

If you’re looking for a collision repair shop built on trust, craftsmanship, and genuine care for its customers, you’ll find it here. Whether you’ve been in a major accident or just need minor repairs, we’re ready to get you back on the road safely and confidently.

Contact us today to schedule an estimate or learn more about our services.
https://www.heckscollision.com/contact-us | 1-928-368-2288