Insurance Claim Help

We Simplify the Insurance Process in Arizona

After an accident, dealing with insurance can feel overwhelming. Between filing claims, waiting for approvals, and understanding repair coverage, drivers often don’t know where to start. At Heck’s Collision Center, we take the guesswork out of the process by working directly with your insurance company and keeping you informed every step of the way.

Your Right to Choose a Repair Shop

A common misconception is that your insurance provider decides where you must take your vehicle. In Arizona, you have the right to choose any repair shop you trust. While insurers may suggest certain facilities, the decision is always yours. By choosing Heck’s, you’re selecting a Gold Class-certified shop that prioritizes your safety and restores your vehicle to manufacturer specifications—not just insurance minimums.

How We Help with Insurance Claims

We handle the details so you can focus on getting back to normal life. Our team provides:

Direct Communication with Adjusters
We coordinate directly with your insurance company to streamline approvals and keep repairs moving forward.
Accurate, Transparent Estimates
Our detailed repair plans include pre-repair scans and blueprinting to uncover hidden damage early.
Supplemental Claim Management
If additional damage is found during repairs, we handle the supplemental process quickly to avoid delays.
OEM Standards Advocacy
We explain why certain repairs or OEM parts are necessary to ensure your vehicle is repaired correctly and safely.
Assistance with Rental Cars
We help arrange rental vehicles when covered by your insurance, so you’re never without transportation.

Our Insurance Claim Process

Initial Contact & Assessment
Bring your vehicle to Heck’s, or contact us to start the claim process. We’ll perform an initial assessment and explain next steps.
Estimate & Insurance Approval
We prepare a detailed repair estimate and work with your adjuster to get it approved.
Comprehensive Repairs
Our Gold Class-certified technicians repair your vehicle to OEM specifications.
Final Inspection & Delivery
Once repairs are complete, we perform post-repair scans and a full quality check before returning your car to you.

Why Work with Heck’s Collision Center?

Family-Owned Since 2004 – Built on honesty, transparency, and trust.
Gold Class-Certified Technicians – Industry-leading training in collision repair and safety.
Full-Service Assistance – From claims to completion, we handle every detail of your repair.
Insurance-Friendly – We work with all major insurance companies.
Commitment to Safety & Quality – Repairs meet OEM standards, protecting your vehicle’s value and your peace of mind.

Serving Lakeside and the White Mountains

Heck’s Collision Center proudly helps drivers across Lakeside, Show Low, Pinetop, and surrounding Arizona communities navigate the insurance process with confidence.

Need Help with an Insurance Claim?

If you’ve been in an accident, let our team take the stress out of insurance paperwork and repairs. We’ll handle the details so you can get back on the road safely and quickly.

Contact us today to start your claim and request an estimate.
https://www.heckscollision.com/contact-us | 1-928-368-2288