Reviews
Customer Reviews from Google
See why drivers across Lakeside, Show Low, Pinetop, and the White Mountains trust Heck’s Collision Center for Gold Class-certified collision repair. All of the testimonials below are pulled directly from Google Reviews, reflecting real feedback from customers we’ve served.
Our reputation is built on honest communication, quality repairs, and OEM-standard craftsmanship — whether you’ve come to us for auto body repair, frame straightening, or paint refinishing. We’re proud to share what Arizona drivers are saying about their experience and invite you to leave your own review after visiting our shop.
View an additional 600+ reviews on our Carwise profile!
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Best on the mountain! Job was done quickly and professionally...quality work. Chris was very friendly and helpful. Won't go anywhere else for auto body work.
Diane Patterson
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Professionally owned and operated, quality repairs, amazing staff. Highly recommend!
Vera Lusk
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Chris was available every time I called and the car was ready when he said it would be. They cleaned the car prior to delivery and the repair is perfect
Jill
Local Guide -
Awesome work and very happy with the work done.
Dave Barber
Local Guide -
Great experience. Got my truck down quick. Looks like new. Best experience I've had with a body shop. Kept me updated on my vehicle
Hector Obregon
Local Guide -
Chris, and the staff at Hecks totally met my expectations and my car looks great!! He kept me informed along the way too!! Thank you
Gayla Cox
Local Guide -
They finished ahead of schedule and right at estimate budget. Extremely professional and friendly and polite. The work on our truck is immaculate. Looks brand new.
Ronald Tackett
Local Guide -
This place is absolutely amazing! I’m not sure why these are low reviews, but I would highly recommend this place to anyone. They did an amazing job on the repairs of my Hyundai, were so friendly and communicated to keep me up to date on the status of the repairs. Thank you Hecks!!! Chris was absolutely wonderful!
Brittany
Local Guide -
They repainted the gas tank on my 2003 100th anniversary Screaming Eagle. It could not have been done any better if it come from the factory. Your hospitality is great
Phillip Burum
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Just got my right mirror fix from hitting a cow ! Danielle was amazing! Excellent customer service! If I ever need anything in the future, this is where I will go!
Michaela Vazquez
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Chris and the guys were awesome. My truck was expertly fixed...beyond belief. I would recommend Hecks to anyone of my family or friends. Great job...awesome customer service. I am very happy with the out come.
Lisa Harding
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I would use Heck's again. I bet most customers feel that way. Probably why he is so busy. Excellent paint match on bumper replacement. Actual costs were less than estimate which they did not have to disclose. I was reimbursed. Gives you a really warm feeling.
Jim Walker
Local Guide
