Reviews

Reviews

Customer Reviews from Google

See why drivers across Lakeside, Show Low, Pinetop, and the White Mountains trust Heck’s Collision Center for Gold Class-certified collision repair. All of the testimonials below are pulled directly from Google Reviews, reflecting real feedback from customers we’ve served.

Our reputation is built on honest communication, quality repairs, and OEM-standard craftsmanship — whether you’ve come to us for auto body repair, frame straightening, or paint refinishing. We’re proud to share what Arizona drivers are saying about their experience and invite you to leave your own review after visiting our shop.

View an additional 600+ reviews on our Carwise profile!


  • Don’t know where to begin. To say my experience was incredible doesn’t begin to describe my review of Heck’s. From my first contact with Hunter, welcoming us to Heck’s, thru the entire process of fixing both front quarter panels, right and left side, I can’t say enough. The workmanship was ‘Perfect’ and we were kept informed almost daily of the work progress. Very, very, professional!

    Thanks Craig, Chris & Hunter, .....and everyone who helped with the repair of my Highlander. You guys and the service you’ve provided, are the best !!

    Lee Everroad
  • A few weeks ago, someone put a dent in my car, because the wind slammed their car door into my rear passenger door. The people were nice enough to be honest and have their insurance pay for the damage. I brought the car to Heck's collision and in just a few days they had the car fixed and it looks like brand new again. Flawless repair, fast and they also kept me updated the whole time from drop off until pick up. Five stars well-deserved. I can only recommend this business. Also a big compliment to the ladies at the front desk. They are very helpful and courteous.

    Alexandra Banuelos
    Local Guide
  • Heck's Collision Center:

    Excellent ownership; excellent customer care; excellent workmanship; extraordinary honesty and fairness ..., the absolute best collision repair business I have ever dealt with!!! I highly recommend Heck's Collision Center, and I assure you that you will be greatly pleased with your entire experience while doing business with this admirable company.

    W. Schlecht

    W S
  • The replacement of the doors, Disassembly, additional supplies, painting and reinstallment, was perfect. The color and precision location is amazing. It did take the month to receive it's completion, was a bit not my intention of favorable delayed time. Also, no calls or any information for 3 weeks until I called for status requests, was not the greatest occasion for favorable customer care. I'll most likely give a thumbs up to friends and others, just make sure to take the extra 3-4 months to fix any issues.

    Chuck Lopez
    Local Guide
  • Heck’s is 10/10.. recently got into an accident & my side curtain airbags on my truck deployed, my seatbelts were locked & no longer able to use.. my insurance recommended Heck’s Collision & I’m glad they did. Beautiful service, great customer service.. my truck looks brand new & it only stayed in the shop for a month. Totally worth the wait. Thank you Heck’s! & thank you Chris for always answering my phone calls and answering every little question I had about my truck

    Ally James
  • The whole team at Hecks Collision Center did a great job on my truck! I would recommend them to others for sure!

    Kenny Garvin
  • Great customer service. The repairs to my truck look fantastic. Really impressed. Highly recommend. Thank you all for a great experience.

    Wesley Wermuth
    Local Guide
  • I have been having work done on various cars for over 16 years with Hecks Collision, from show cars to my truck. The work has always been excellent.The staff are competent, proffessional and all have been Personable and helpful!

    I have no reservations in recommending them.

    Pat Stocks